How quickly should I expect to receive my purchased product?

Same-day processing on most orders, but please allow up to 3 business days for shipping confirmation to be emailed to you for tracking purposes.

How long will shipping take?

Depends entirely on where your live. Choose your shipping method for further details at checkout. Typically, our products arrive within 4-5 days following confirmation, within North America, and 6-10 days if shipping outside of the country. Expedited options may be available depending on the region being shipped to and can be selected as the order is finalized.

How do I change or cancel my order?
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel, change or modify an order once it has been placed, you are welcome to return your items in accordance with our Return Policy once your order has been delivered to you.

What are your products made out of?
Our products are made from high-quality cotton and polyester. Follow washing instructions on label for best results.

Are your products machine washable?
Yes. Please follow care instructions on the label. We recommend washing and drying them cool temperatures to prevent shrinkage. If you want to shrink it, wash it with hot water and dry it at a high setting. If you purchased a brightly colored item, we recommend that you wash it in cold water and dry it on low.

Can I buy Runwae Apparels in stores?
Runwae Apparels is currently only available online. If you are a retailer and would like to receive some free samples, let us know. E-mail us at runwaeapparel@gmail.com

What is your returns/exchange policy?
If you’re not entirely happy with your order, just let us know. Click here for our Return Policy.